OogaLights Customer Satisfaction

I do a LOT of online shopping, for all occasions. I just have to tell you how blown away I am with your customer service and especially your delivery! I put in an order on 12/6 and received it less than 24 hours later! I have never had such unbelievable service! I know a lot of campers and you'd better believe any time anyone is looking for products you have, they will hear about the wonderful experience I had with your company. This was deffinately the high spot of my Christmas shopping! Thank you for being such a considerate company! Merry Christmas!
Patricia

Love the lights. I'm doing an order for more! Thanks.
Jerry

Received the light strands at 10:00 am ...thank you soooo much for rushing them.  Can't wait to get them up...they are just the look we wanted!  BTW...your prices beat out many other websites we looked at!  Thanks for the awesome customer service!  Appreciate it!
Linda Zeller

This is Bill Silkert in Cincinnati, Oh. Just Thanking you for the great service on the lights we purchased. They look great !!!! I will take a picture an mail it to you.
Thanks again for a great look on our deck.
Also, it was great meeting all of you.
Thanks Again !!!!!

Bill Silkert

P.S.

Also thanks for your help with the toll gate issue.
No jail time for our car . (SMILE)

And THAT, ladies and gentlemen, is what great customer service looks like. Many thanks for helping a couple of Canadian Trekkers get our geek on!

Anne Marie (Edmonton, Canada)

Thank you for the outstanding service!!! I received my order today - approx. 24 hours from when I placed it. In any times, let alone the holidays, that is the absolute best service anyone could ask for.

Debbie (Eagle River, WI)

I wanted to let your company know that I appreciate the quick customer service that you provided to me regarding my request below. The same day shortly after I sent the original request I received a phone call from Kim and a new set of lights with batteries has been sent to me. It is rare to find such good customer service these days and you should be commended.

Mary (Middleton, WI)

I wanted to write and thank you for the excellent service. I have never ordered anything that arrived so promptly and (more importantly) correctly!!!! I was so impressed that I wouldn’t have cared if the lights were awful….but, THEY ARE GREAT!!!!!

Please pass along my gratitude to all involved in making my Xmas shopping so easy.

Happy Holidays to all

Martha (Wilmington, DE)

Just ordered the commercial starter string light kit - "WOW" - I am very impressed with the quality of this kit! Saw similar string lights on other sites that did not compare to this product. As a professional food concessionaire (State Fairs, etc.), I will certainly be ordering these in multiples in the future!

John (Oklahoma)

I just wanted to let you know that I recently purchased two sets of "Multi-Color Woven Fabric Pyramid Lantern Party String Lights." The price was very reasonable, and the service was excellent, I recieved the lights just two days after ordering them. My wife left the decision of what type of light to get for our new RV awning, and these were a home run, she (and me) absolutely love them, they were just as advertised and will make a wonderful addition to our RVing experience. Thanks for a great product and great service!!

Jack *******

I just wanted to write to tell you how efficient your website is and how easy it is to place an order. I have had only good experiences placing orders and the products are so good. So many time people complain about things but never give compliments MY compliments to your company.

Agnes *******

Hello,

My name is Robin ******* and I received my order a couple of days ago. I ordered two boxes of your cowboy boot light sets. The first set did not light up and the second box did, so that was great.

What is REALLY great and worth mentioning, in this world today, is the service I received when asking about returning my product. Chris, who was absolutely cordial and pleasant, was a great help in solving the problem. She believed my story and quickly offered to send another box of lights. I was absolutely thrilled it went so easily. I didn't need the boots, really, and upon deciding that, Chris called me back promptly and asked if it was okay to just send a replacement string with no boots. Fabulous idea!

I own a dental office, along with my husband, and our greatest asset is the time we spend with our employees discussing customer appreciation and satisfaction. I commend your company for having such a pleasant employee. They are hard to come by these days and to be that pleasant on the phone, out of state, I can only smile as I think how effective she would be in person.

Thanks to your company and thanks to your employee, Chris. Kudos to a satisfied customer.

Sincerely,

Robin *******